Idle Space Saga

Privacy Policy

Last updated: 28 August 2026

Idle Space Saga is made by Crafted Portal Studios LLC (“we”, “us”). This policy explains what the game collects, why, and what you can do about it. It covers the iOS and Android apps and the game servers behind them.

The short version: we collect a random ID the app makes up for your install, plus what happens in the game. We don’t use advertising IDs, we don’t track you across other apps or websites, and we don’t sell anything to anyone.

What we collect

A device ID we generate. When you first open the game, the app creates a random identifier (a GUID) and stores it on your device. It is not derived from your hardware, your phone number, your email, or any account. It exists so the server can recognise your save file. Resetting your game profile generates a new one.

Your game progress. Your save data is stored on our servers so your progress survives a crash, a reinstall, or switching devices. This includes currencies, ships, upgrades, research, zones reached, and the timestamps needed to calculate offline earnings.

Gameplay events. As you play, the game records events such as upgrades purchased, zones unlocked, session heartbeats, and periodic snapshots of your income rate and balances. Each event carries your device ID, the app version, how many days since you installed, and when it happened. We use this to understand whether the game’s difficulty and pacing are working.

Purchases. If you buy something, we store which product you bought, the transaction identifier from Apple or Google, whether it was a real or sandbox purchase, what it granted you, and its reference price. We use the transaction identifier to verify the purchase with the store and to make sure a purchase is granted exactly once. We never see your card details, billing address, or any payment information — that stays with Apple or Google.

Bug reports, only if you send one. The in-game bug reporter submits whatever you type in the description, a screenshot of your current screen, a snapshot of your save data, and your app version. This is entirely optional and only happens when you tap submit. Please don’t type anything personal into the description — it isn’t the right place for it.

Basic technical information that any app sends when it talks to a server, such as your app version and the time of the request.

What we do NOT collect

No advertising identifier. The app does not request Android’s Advertising ID or Apple’s IDFA, and there is no code to read them.
No hardware or permanent device identifiers.
No name, email address, phone number, or postal address. There are no user accounts.
No contacts, photos, microphone, camera, or files. The only image we ever receive is a screenshot you deliberately attach to a bug report.
No precise location. We do not request location permission.
No third-party analytics, advertising, or crash-reporting services. The game contains no advertising SDK and no third-party analytics SDK, and Unity’s analytics, ads, crash-reporting and performance-reporting services are all disabled in this project.
No tracking across other apps or websites, by us or by anyone else.
We do not sell or rent your data, and we do not share it for advertising.

Why we collect it

To run the game: to save your progress, calculate your offline earnings, and keep your account’s currencies and items correct and consistent.
To verify purchases and make sure you get what you paid for, exactly once.
To find and fix bugs, including ones you report to us.
To understand how players progress so we can balance the game.

Where the GDPR applies, our legal bases are performance of a contract (running the game and delivering purchases you make), our legitimate interests (keeping the game working, secure, and fairly balanced), and your consent where you choose to send a bug report.

We don’t sell your data or share it for advertising. We share only what’s necessary with:

Apple and Google, to process and verify purchases. Their handling is governed by their own privacy policies.
Microsoft Azure, which hosts our servers and analytics storage. They process data on our instructions.

We may also disclose information if the law requires it, or where necessary to investigate fraud or abuse of the game.

Where your data is stored

On Microsoft Azure servers in the United States. If you are outside the United States, your information is transferred there. Where the GDPR applies, we rely on appropriate safeguards for that transfer.

How long we keep it

Save data and purchase records are kept while the game is live, because they are what your progress and entitlements are made of. Gameplay events and bug reports are kept while they remain useful for balancing and debugging. When you ask us to delete your data, we delete it as described below.

Your choices and rights

Deleting your data. Because there are no accounts, we identify your data by the random device ID your install generated. You can find it in the game under Settings → About → Device ID.

Email support@craftedportalstudios.com with that ID and ask us to delete your data. You can also send the request from inside the game using the bug reporter, which attaches the ID automatically.

We will delete your save data, gameplay events, and bug reports from our database and purge them from our analytics store.

This is irreversible: your progress is gone and cannot be restored, and we cannot delete records Apple or Google keep about your purchases, which is governed by their policies.

Resetting instead. Resetting your profile inside the game gives your install a new device ID and starts you fresh. Note that this doesn’t delete what’s already on our servers under the old ID — email us if you want that removed.

Uninstalling removes the game and its local data from your device. It doesn’t remove data already on our servers.

Depending on where you live, you may have rights to access, correct, delete, or export your data, or to object to how we use it. Email us and we will help.

Children

Idle Space Saga is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has provided us information, email us and we will delete it.

Security

Data in transit is encrypted with HTTPS. Purchases are verified server-side against Apple and Google rather than trusted from the app, and our servers hold the authoritative copy of your currencies and items so they cannot be altered by editing anything on your device. No system is perfectly secure, but we take this seriously.

Changes to this policy

If we change it, we’ll update the date at the top and post the new version here. Material changes will be announced in the game or on the store listing.

Contact

Crafted Portal Studios LLC
support@craftedportalstudios.com